Privacy Policy

At Auto Component Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website sprinterpartsco.com or purchase our high-quality Mercedes Sprinter parts. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This includes:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment details (e.g., credit card information processed securely via our payment gateways).
• Technical Data: We automatically collect your IP address, browser type, device information, and pages visited to enhance site functionality and security.
• Cookies and Tracking Technologies: We use cookies to remember your preferences, analyze site traffic, and personalize your experience (see Section 5 for details).

2. How We Use Your Information

Your data is used for the following purposes:

• To process orders for parts like brake discs, fuel injectors, or cabin filters, and provide transaction confirmations.
• To communicate with you about order updates, promotions, and product availability (e.g., new Sprinter parts).
• To improve our website, product offerings, and customer service based on analytics and feedback.
• To prevent fraud and ensure compliance with legal obligations.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. However, we may share information with:

• Service Providers: Third-party partners such as payment processors (e.g., Visa, MasterCard, PayPal), shipping carriers, and IT support to facilitate orders and website operations.
• Legal Authorities: If required by law or to protect our rights, we may disclose information in response to legal requests.
• Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new entity.

Note: For international customers outside the US (e.g., in Asia or remote regions), data may be transferred globally, adhering to applicable laws like GDPR for European users.

4. Data Storage and Security

We implement robust security measures to protect your data:

• All transactions are encrypted using SSL technology, ensuring secure payment processing.
• Personal data is stored on secure servers with limited access to authorized personnel only.
• We retain your information only as long as necessary for order fulfillment, legal compliance, or business needs.

While we strive for maximum security, no online method is 100% secure. We encourage you to use strong passwords and monitor your accounts.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember items in your shopping cart (e.g., brake pads or oxygen sensors).
• Analyze traffic patterns via tools like Google Analytics to enhance user experience.
• Deliver targeted ads based on your browsing history (you can opt-out through browser settings).

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

6. Your Rights

Depending on your location, you have rights regarding your personal data, including:

• Access and Correction: Request a copy of your data or update inaccurate information.
• Deletion: Ask us to delete your data, subject to legal constraints.
• Opt-Out: Unsubscribe from marketing emails by clicking the link in our communications.
• Data Portability: Request your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We respond to all requests within 30 days.

7. Changes to This Policy

We may update this policy periodically to reflect changes in laws or our practices. The revised version will be posted on this page with an updated date.

8. Contact Us