Welcome to Auto Component Hub! These Terms and Conditions govern your use of our website sprinterpartsco.com and your purchases of Mercedes Sprinter parts from us. Please read these terms carefully before placing an order.

By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or purchase our products.

1. Website Use and Intellectual Property

1.1. License to Use Website

We grant you a limited license to access and make personal use of our website for the purpose of purchasing automotive parts. This license does not include any resale or commercial use of our website or its contents.

1.2. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Auto Component Hub or our suppliers and is protected by international copyright and trademark laws. You may not use any content without our express written permission.

2. Products and Services

2.1. Product Description

We specialize in high-quality replacement parts for Mercedes Sprinter vehicles, including but not limited to:

  • ABS Speed Sensors, AC Compressors
  • Air Filters, Cabin Filters, Oil Filters, Fuel Filters
  • Brake System Components (Discs, Pads, Rotors)
  • Batteries, Control Arms, Engine Mounts
  • Fuel System Components (Injectors, Pumps)
  • Lighting Components (Headlight Assemblies, Tail Lights)
  • Oxygen Sensors, Radiators, and other Sprinter Parts

We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display will perfectly reflect the actual product.

2.2. Product Compatibility

It is your responsibility to ensure that any part you purchase is compatible with your vehicle. We provide product specifications to assist you, but final compatibility verification is your responsibility.

2.3. Pricing and Availability

All prices are listed in US dollars. We reserve the right to change prices at any time without notice. While we strive to maintain accurate inventory, occasionally products may be out of stock. In such cases, we will notify you promptly and offer a refund or alternative solution.

3. Orders and Payment

3.1. Order Process

Placing an item in your shopping cart does not reserve that item or price. We only consider an order confirmed once payment has been processed and we have sent you an order confirmation email.

3.2. Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

3.3. Sales Territory

We ship globally, excluding Asia and some remote regions. By placing an order, you confirm that you are located in a region we serve.

4. Shipping and Delivery

4.1. Processing Time

All orders are processed within 1-2 business days before shipment.

4.2. Shipping Methods

We offer two shipping options:

  • Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. A flat rate of $12.95 applies.
  • Free Shipping: Available for orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

4.3. Delivery

You are responsible for providing accurate shipping information. We are not responsible for delays caused by incorrect addresses, customs processing, or circumstances beyond our control.

5. Returns and Refunds

5.1. Return Policy

We offer returns and exchanges for most items within 15 days of receiving your shipment. To be eligible, items must be in new, unused condition, in their original packaging with all tags and labels attached.

5.2. Non-Returnable Items

For safety and hygiene reasons, the following products are FINAL SALE and cannot be returned or exchanged:

  • Air Filters
  • Cabin Filters
  • Oil Filters
  • Fuel Filters
  • Brake Pads
  • Any electrical or lighting components that show signs of installation or use

Please ensure compatibility before purchasing these items.

5.3. Return Process

To initiate a return or exchange:

  1. Contact our support team at [email protected] within the 15-day window with your order number and product details.
  2. We will email you a Return Merchandise Authorization (RMA) number.
  3. Securely pack the item in its original packaging with all parts and documentation.
  4. Mail the authorized return to: Auto Component Hub – Returns, 1382 Golf Course Drive, OMAHA, US 62871 USA with the RMA number clearly written on the box.

We recommend using a trackable shipping service, as you are responsible for the item until it reaches our warehouse.

5.4. Refunds

Upon approval of your return:

  • Refunds will be issued to the original payment method.
  • Please allow up to 10 business days for the refund to be processed.
  • The original shipping fee is non-refundable.

6. User Responsibilities

6.1. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

6.2. Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions on our website.

6.3. Legal Use

You agree not to use our website for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature.

7. Limitation of Liability

Auto Component Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, our website or products.

Our total liability for any claim related to our products or website shall not exceed the amount you paid for the product(s) that is the subject of the claim.

We are not responsible for any improper installation of parts or damages resulting from installation. Automotive parts should be installed by qualified professionals.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Nebraska, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms and Conditions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Auto Component Hub, 1382 Golf Course Drive, OMAHA, US 62871 USA